CONTACT US | 800-944-9981

Services: Project Documentation / Technical Writing

Effective workforce data solutions are about more than information and technology. Successful IT projects require:
  • Well planned integration with your existing systems
  • Attention to the details that impact related systems
  • Informed decisions on issues that drive cost and schedule
  • Expertise on the application

That's why you will benefit from the expertise offered by Athena Enterprises.

Athena consultants are unique because they combine the specialized skills required for successful system implementation.

  • Application knowledge
  • Technical writing
  • Analytical skills
  • Field experience
  • Leadership
  • Dedication to the customer

We'll collaborate with you to plan and prepare for all phases of system installation including business process analysis, system development and testing, training and documentation. We assist with new system implementations as well as upgrades and conversions.

We offer a full range of analysis, documentation and technical writing services where our consultants can be "plugged-in" to support your project:

  • Pre-Project Phase:
    • Project Charter
    • Business Case Analysis & Feasibility Studies
    • Policy Review
    • Workflow Analysis; Field Surveys
    • Cost Benefit Analysis; Return on Investment Projection
    • Project Plan
    • Roles and Responsibilities
    • Risk Mitigation Plan; Escalation Plan
    • Request for Change Documentation
    • Technical & Functional Specifications
    • Request for Proposal (RFP)
    • Vendor / Product Review
  • Planning & Design Phases:
    • Pilot Programs
    • Field surveys and configuration assessment
    • Pay specifications / requirements to vendor
    • Statement of Work; Work Breakdown Structure
    • Issues Lists
    • Status Reports
    • Security
    • Controls: Audits and compliance preparedness
    • Contingency Plans
    • Benchmarking
    • Performance Planning
    • Testing & validation
  • Execution and Implementation Phase:
    • Pilot Programs
    • Roll-out Schedules
    • Training Programs & Materials
    • Change Management
    • System Support (Help Desk) Setup / Management
  • Close-out Phase:
    • Lessons Learned