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Services: Vendor Selection

It's easy to know when something isn't working. It's difficult to know what the best solution is.   Athena consultants can guide you in identifying what’s needed and finding the best vendor and products to meet your business requirements.

Do we really need a new system?
Is the system broken? Outdated?
Or is it something else?

Replacing a system isn't always the only answer.   However, distinguishing between a system that is inadequate or failing and one that is adversely impacted by internal factors (e.g. human error, poor controls, bad data, outdated procedures, lack of compliance, etc.) can be a challenge.  Athena consultants have successfully helped their clients examine their system against the organization's requirements and discover the root cause of the system's problem.  We have saved organizations the expense of a new application that wasn't needed when changes to other factors could be made to achieve the required results.

When you need a new system, what do you look at?

Selecting a vendor and choosing the best match to your product requirements can be time consuming, confusing and costly if the right decisions are not made.  The decision isn't just about features or brand or existing systems.  Your acquisition must fit within your environment, your specifications, your users, and your budget.  Budgeting - projecting the resources required to implement and support the system - is a key component of accurately determining how much you can spend on the product itself.  Our experience with large and small projects can help you evaluate the costs.

Athena can assist with the following when selecting a vendor:

  • Business Case Analysis & Feasibility Studies
  • Request for Information
  • Request for Proposal
  • Proposal Review
  • Vendor validation - can and do they deliver what they promise?
  • Feature Comparison Analysis of vendor products - help identify and compare "apples to apples"
  • Survey existing customers
  • Recommendations - identify which systems provide best opportunities for improved efficiency, productivity, cost savings and enhanced data capture and distribution.
  • Solutions - as an alternative to a new system we can help you identify ways to improve internal processes, change existing systems, or simply better train and communicate within your organization on the problem at hand

Athena Enterprises doesn't sell software or hardware.  Our independence from product vendors allows us to provide a balanced assessment of what products are needed and of how well the product fits your organization's needs.