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Our Approach
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The Relationship
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The first order of business is to identify the best way to plug in our expertise with your project needs. Often, the role we play evolves as the customer recognizes the significant benefit of having someone on the team who has "been down this road before" or knows the system and processes inside and out. One of the biggest advantages of having an Athena consultant on board is that we anticipate for your organization- avoiding potential problems, obstacles, and missed opportunities. We've worked very hard to build a repository of "wisdom" that we want to share.
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The Role.
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We're equally skilled at capturing a broad, high-level view of your organization and at gaining in-depth insight into your specific day-to-day operations and procedures. In other words, we can analyze your business from 10,000 feet or from ground level - or anywhere in between. What's more, we can operate behind the scenes, remotely, or provide total hands-on involvement and leadership. Just tell us the kind of role you want us to play.
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| The Benefits
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Athena consultants work closely with clients to recognize every opportunity to accurately capture labor data that can be used to manage labor, streamline operations and reduce costs. Over 20 years of cumulative experience on past projects comes to bear on your behalf. Our extensive knowledge of compensation and payroll, labor management and reporting, training, scheduling, and system design and set up enables us to offer comprehensive, strategic workforce solutions that are customized to your needs.
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Here are some of the qualifications and capabilities we offer:
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- Knowledge of healthcare, manufacturing and service industries
- Long term, in-house customer experience that enables us to anticipate project and system issues
- Technical system expertise on software, hardware and network issues
- Assistance in augmenting customer staffing during peak work efforts
- Documentation - Templates, forms, reports, narratives, naming conventions
- Superior consulting services
- Dedicated resources for your organization - knowing your "history" eliminates ramp-up time
- Change management consultation
- PMI methodology
- Long-standing vendor relationships
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All told, Athena offers the resources, experience, knowledge and dedication it takes to deliver strategic solutions that result in successful projects and increased profitability.
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